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Director, Lifecycle and CRM, RBCx

Royal Bank of Canada>

Toronto, Ontario, Canada Full-time July 20, 2026
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Vacancy Description

Job Description

What is the opportunity?

As Director, Lifecycle & CRM, you will lead the strategy and execution of how we communicate with clients across email, SMS, and owned digital channels. You will own lifecycle strategy, campaign development, and optimization—establishing the technology configuration and operational model that will scale with RBCx's growth. You will lead a team of ~12 specialists, connecting their individual disciplines into a single, cohesive practice.

This role works in the offi...

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