Director, Compliance Operations

Responsibilities

• Set the strategic direction for the Compliance Operations function, managing compliance across employment law and home care licensing.
• Partner with Product and Engineering teams to build tech-first, automated solutions that reduce manual compliance effort.
• Lead state licensing audits and audit-readiness programs end-to-end, including gap identification and remediation.
• Build and develop a high-performing team of 5–10 compliance and operations professionals.
• Translate regulatory changes into clear, actionable operational requirements and executable protocols.
• Develop and own key compliance metrics and dashboards to provide visibility into risk and operational efficiency.
• Continuously assess for compliance risk and opportunities to streamline operational friction.

Requirements

• 8–10 years of experience in operations, product operations, or compliance roles.
• Exper...