Director, Commercial Experience Architecture & Engineering

About the Role

Grade Level (for internal use): 13

Director, Commercial Experience Architecture & Engineering

The Director of Commercial Experience Architecture and Engineering will lead the strategy, design, and delivery of Salesforce Sales Cloud capabilities. The role will collaborate with the wider Commercial Technology team, Finance Technology and Data teams to implement Sales Cloud solutions across the enterprise that are aligned to business strategy to accelerate revenue growth, improve productivity and create a unified commercial engine.

Responsibilities and Impact

Key focus areas:

• Optimize core Sales Cloud processes to reduce friction, shorten sales cycles, and directly accelerate revenue.
• Improve data quality and integration patterns to deliver accurate forecasting, actionable insights, and commercial predictability.
• Enhance seller productivity through automation, guided selling, and scalable enablement ...