Director Business Transformation

**The opportunity**

We are seeking a dynamic and strategic Director of Business Transformation to join our team at Manulife Vietnam. This pivotal leadership position is responsible for developing and implementing a comprehensive transformation framework and roadmap, designed to enhance the efficiency, scalability, and performance of all key operations and support functions. The role is integral to driving our organizational transformation agenda, aligning with our go-to-market strategies, customer experience goals, and human-centered design (HCD) aspirations, while ensuring effective stakeholder engagement and resource mobilization.

**Key Responsibilities:**

+ **Strategic Planning & Alignment:**
+ Develop and implement long- and short-term transformation plans aligned with corporate strategy and business transformation goals.
+ Prioritize transformation projects to enhance customer experience, reduce costs, and improve efficiency.
+ **Leadership & ...