Director, Billing

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!

Our opportunity:

As the Director of Billing and Collections, you’ll be responsible for overseeing and managing the billing and collections teams. You’ll ensure efficient billing operations and collections processes. You’ll develop and maintain billing policies and procedures that ensure timely and accurate invoicing to customers, while also maintaining positive customer relations. You’ll manage a team of billing specialists and collections staff, providing leadership, ...