Digitalization Manager

The ideal candidate for this position is a resource closed to operations (Mexico level) ensuring a proper management of Digital transformation and solutions support. Lead the Digital Transformation strategy across all sites, ensuring continuous process improvement, operational efficiency, and adoption of digital tools aligned with the company global vision.

Responsibilities

Own and drive the Local Digitalization Roadmap

• Ensures that the Digital Standards are deployed and used. Organizes the Digital roadmap, reviews regularly to identify any deviance, and arranges additional training if needed. Participates in the champion community led by the Business Process Owner.

Local enhancements Management – Process Change Request

• The Digital Manager is the relay between the local business owners and the BPO, working collaboratively to identify, organize, and provide prioritized functional specifications for new business need...