Digital Workplace Technical Specialist

About the job Digital Workplace Technical Specialist
Contract position
Scripting Knowledge (Able to look at a script and understand the technical deployment detail)
Power BI (Analysis and Reporting)
SQL
End user experience (Needs to deal with end user if troubleshooting leads to device level)
Responsibilities:
Ensure that the latest version (and only latest version) of Productivo is installed on the identified employees machines
Work with Productivo and global teams to check upgrade schedules and ensure it's executed for Africa
Track duplicate versions of Productivo and reduce % of duplicate installs
Track old versions of Productivo and reduce % of old installs
Manage the list of employees that we can capture data from (the list of employees that received comms)
Investigate and resolve issues with the Productivo application (wrong/duplicate version etc)
Track and manage that identified employees are sending their data to BrewDat
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