Digital Servicing Manager at Fairstone Bank

Enhance Fairstone Bank's digital servicing as a Manager focused on deposit products. Drive innovation in self-serve capabilities for Savings and GICs.

In this pivotal role, you will lead the digital banking strategy for deposit solutions, aimed at optimizing user experience. Collaborating with Technology, Operations, and Compliance teams, you'll enhance customer journeys while ensuring regulatory adherence. Your leadership will make a significant impact on achieving service excellence by implementing effective digital strategies.

Key Responsibilities:
• Manage digital banking strategy for deposit products
• Identify opportunities for digitization and automation
• Collaborate with teams to enhance customer experience
• Define and monitor key digital performance indicators
• Ensure compliance with guidelines and privacy standards

Requirements:
• Relevant University Degree
• 10+ years of digital banking exper...