Digital Product Manager, Navigation

Navigation is one of the most foundational layers of a digital banking experience. When it works, customers move through complex financial journeys with confidence, finding the products, tools, and information they need across the JPMC web and mobile platforms. When it breaks down, findability suffers, customer journeys stall, and there's an impact on engagement, satisfaction, and business outcomes.
As the Product Manager Lead for Navigation and Wayfinding, you will own the strategy, standards, and execution model for how customers navigate our digital experiences. You will be responsible for the full product lifecycle, from vision and discovery through delivery, measurement, and ongoing iteration, ensuring that navigation serves the needs of a diverse and growing customer base across an increasingly complex product surface.

This role sits within a large, federated organization where navigation decisions span multiple lines of business, product teams, and platforms. JPMC's ...