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Digital Operations Analyst

Broadview FCU

Albany, NY, United States Full-time July 06, 2026
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Vacancy Description

If you are ready to join a company that truly cares about its employees, our members, and our community then you have come to the right place!


Summary of Role:
This role is highly knowledgeable and experienced across a broad array of Broadview’s digital services, with particular passion and expertise in online/mobile services.

Essential Job Functions/Responsibilities:
+ Serves as a subject matter expert (SME) for digital operations, supporting all stakeholders with knowledge and guidance related to area of expertise
+ Identifies and communicates potential issues and improvements by continuously reviewing and monitoring digital channel log files and reporting tools
+ Leads small-to-midscale projects; organizing, directing, and tracking tasks
+ Serves as the lead in testing of new eCommerce services
+ Responsible for monthly reporting processes, informing senior and executive management of key digital metrics
+ Troubleshoots problems/issues,...

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