Digital Advisor - Smithson Valley, TX - Hybrid Work

The Digital Advisor is a sales professional responsible for driving revenue growth, customer expansion, and retention across GVTC’s residential customer base. The role serves as the customer’s trusted guide to the connected home — internet, smart security, mobile, voice, and video — using the Trusted Advisor selling methodology and the Digital Harmony framework to identify needs, design tailored solutions and earn the long-term relationship.

Digital Advisors are active across three sales channels: inbound (customer-initiated calls, email, walk-in), outbound (proactive customer expansion, retention, and prospect outreach), and door-to-door (targeted residential acquisition in priority subdivisions). The role is accountable for individual revenue, attach, and retention performance — not for call volume or talk-time metrics alone.

This is a sales role, not a customer service role. Digital Advisors are expected to lead the customer conversation, recommend confidently, a...