Dialogue Clinical Care Specialist Position

Elevate patient care as a Clinical Care Specialist at Dialogue in Canada. Ensure exceptional patient support while managing clinic operations and communication effectively.

In this pivotal role, you will report directly to the Clinic Manager, Hugo Laflamme. Your focus will be on creating an empathetic environment while managing patient inquiries and optimizing clinic schedules. This position demands excellent customer service capabilities and the initiative to maintain efficiency in both virtual and on-site settings.

Key Responsibilities:
• Act as a customer service ambassador in clinic settings
• Manage and optimize patient care plans and appointments
• Oversee equipment and supplies inventory for optimal operation
• Respond to patient inquiries through various communication channels
• Conduct training for new care coordinators and team growth

Requirements:
• Two years of experience in a medical clinic environm...