Despatch supervisor - glass industry

Despatch Coordination: Plan and schedule daily despatches of glass products to meet customer deadlines. Allocate delivery routes and coordinate with drivers and transport partners. Team Supervision: Lead and manage despatch staff, including loaders, drivers, and warehouse assistants. Provide training, performance feedback, and ensure adherence to SOPs. Inventory & Documentation: Ensure accurate documentation of goods dispatched, including delivery notes, invoices, and packing lists. Maintain real-time records of stock movement and despatch logs. Quality & Safety Compliance: Ensure proper handling and packaging of fragile glass items to prevent damage. Enforce safety protocols for loading and transportation. Customer Coordination: Liaise with sales and customer service teams to confirm delivery schedules. Address delivery issues, delays, or complaints promptly and professionally. System & Reporting: Use dispatch software to track shipments and optimize delivery routes. Generate daily/we...