Desktop Support Technician

This is starting as a 4-6 month contract (most likely will go longer but must be comfortable with this duration if an extension is not possible. It is onsite 5x a week in New Haven!!
Description
The central IT group is looking for a desktop support individual to serve as an information technology generalist responsible for providing broad range of user support services to a department, including network troubleshooting, training, and computer desktop support.
Position Focus
This role will provide technical user support for a moderately complex computing environment. Serves as generalist responsible for providing broad range of user support services, network, training, and computer desktop support and services to a department. Administers user and group accounts. Documents assigned systems and relevant procedures. Performs routine backup of systems and data files, performs restores as requested. Keeps abreast of current technologies. Provides computer support, escalating mor...