Desktop Support Specialist

Job Description:

We are seeking a service-oriented, thorough and self-motivated professional to join our IT support team. In this role, you will provide inventory management services including shipping and receiving goods, stock management and distribution, asset database management and processing of computer hardware through its lifecycle. Additionally you will provide Tier 3 technical support to internal and external users, prioritizing and escalating helpdesk requests based on how critical they are to our business processes. You will be tasked with solving complex technical issues to completion and will also collaborate with team members across all departments to assist them with their technical requirements. Hands and feet work will be performed for various facility based tasks as needed.

Must have skills:

1. Advanced Windows Windows 11 support experience

2. Advanced Office / O365 application support experience <...