Desktop Support Engineer (Dispatch /Part-Time)

Overview

Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. We are looking for a capable resource to coordinate, ranging from simple activities to more complex plans. This role will provide on-site assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery.

Location: Sherbrooke, Quebec, Canada

Contract Type: Independent Contractor / Dispatch / Part‑Time

Start Date: Immediate

Eligibility: Canadian Citizens and PR Holders Preferred

Key Responsibilities

• Provide first and second‑level technical support while managing efficient assignment and dispatch of service requests.
• Triage tickets, prioritize tasks, and maintain strong communication between IT and users.
• Troubleshoot hardware, software, and operating system issues and fix them wit...