Desktop Support Engineer (Dispatch /Part-Time)

Job Overview

Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises.

The Desktop Support Engineer in a dispatch role provides first- and second-level technical support and manages the efficient assignment and dispatch of service requests, ensuring end-user issues are resolved promptly either directly or through coordination with other technicians. This hybrid role requires triaging tickets, prioritizing tasks, and maintaining strong communication between IT and users.

Location: Calgary, Alberta, Canada

Contract Type: Independent Contractor / Dispatch / Part-Time

Start Date: Immediate

Eligibility: Canadian citizens and PR holders preferred

Responsibilities

• 3+ years of experience providing IT infrastructure field support, including troubleshooting hardware, software, and operating system issues and resolving problems without impacting hardware warranty or violating cus...