Desktop Support Associate-Helpdesk

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NTT DATA Services strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward‑thinking organization, apply now.

We are seeking a Patient Portal and Technical Support Service Desk Associate to join our healthcare team. This role involves providing comprehensive support for patient portal applications and technical assistance to users. The ideal candidate will have strong problem‑solving skills, excellent communication abilities, and a deep understanding of healthcare applications and technical support processes.

• Work flexible shift schedules, including nights, weekends, holidays, and possible overtime.
• Respond to inbound Patient Portal and Technical Support Service Desk calls, resolving workflow issues, application errors, access, and functionality, with most contacts resolved at first level support.