Desktop Services Associate

Cetera Financial Group is currently seeking a Desktop Services Associate for our company’s office located in El Segundo, CA. This is a unique opportunity to join our team to provide operational support and world class customer service to our office and remote staff.

What you will do:

Workstation Management
• Workstation imaging, configuration & deployment/user setup using common enterprise systems/tools such as SCCM/MDT. Autopilot/Intune experience a plus.
• Application deployment using common enterprise tools.
• Hardware asset tracking & reporting.
• End-user security/protection application support (virus/malware removal, hard-drive back-up, hard-drive encryption configuration, etc.).
• Workstation research & related projects/initiatives (OS upgrades, new patch releases, browser upgrades, new application deployments, etc.).
• Other technical configuration, support & administrative tasks as assigned.
• Level 2 Technical (“Break/Fix”) Suppor...