Desktop & Network Support Engineer — SLA-driven

Profile Personnel is seeking an ICT Desktop Support Technician for a reputable manufacturing company in Stutterheim, Eastern Cape. The candidate will diagnose and resolve software and hardware issues while providing first-class customer service.

The ideal applicant should exhibit strong troubleshooting skills, attention to detail, and willingness to work flexible hours. This position plays a critical role in ensuring uninterrupted ICT services through effective incident management and documentation.