Desktop/ IT Helpdesk Support

Role: Desktop Support/ IT Helpdesk Job Summary This position provides the desktop support for the first contact point for customers, you will be responsible to provide prompt assistance to customers, addressing a range of IT topics and issues. Besides, you will ensure that software, licenses and operations comply with standards. Job Requirement: ITE/Diploma graduate with 1 year experience in desktop support. 1 year experience in Microsoft Windows 10 and Microsoft Office 365 possess at least one (1) of the following certifications or their equivalent:- CompTIA A+ or CompTIA Security+ or CompTIA Network+ or Microsoft MD 102 Previous IT helpdesk and/or call centre support experience, including providing remote support via the telephone or using remote tool will be added advantages. Open to commuting to different part of Singapore to perform required work Demonstrate knowledge in the support of workstations, and related components Effectively communicates with teammates and managers
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