Vacancy Description
Job Title: Deskside Services Technician
Experience: 3+ Years
Employment Type: Contract About the Role
We are looking for a customer-focused Deskside Services Technician to provide onsite and remote IT support for end users across desktop, laptop, mobile, and peripheral technologies. The ideal candidate will have strong troubleshooting skills, excellent customer service capabilities, and hands‑on experience supporting enterprise IT environments.
Key Responsibilities Provide onsite and remote technical support for desktops, laptops, printers, mobile devices, and related IT equipment. Manage end-to-end ownership of incidents and service requests using ITSM tools such as: Service Now Remedy HP Service Manager Peregrine Service Center Diagnose and resolve hardware, software, operating system, and application issues. Deliver Smart Hands support for: Network devices Servers Telecom equipment Video conferencing systems Support VIP users and senior management...Ready to Apply?
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