Deskside Services

<div><br /> Title : Deskside Services<br /> Location: Stevenson,AL / Hendersonville,NC (Onsite)<br /> Contract</div> <div> </div> <div>Relevant Experience : 3 Years minimum <br /> Certification : A+ Hardware, Microsoft (preferred), ITIL (Preferred) , CCNA (preferred)<br /> Hardware Support : PC (Desktop, Laptop), Tablet (Windows, Apple, Android), Printers (Network, Desk), Smart Phones, Desk Phones,<br /> Video Conference Rooms Devices (Audio & Video) <br /> Tools : Windows OS, MS Office, O365, Mac OS (preferred) <br /> Ticketing System : ServiceNow (IM, SRM, AMDB, CMDB, Knowledge Management)<br /> Others : Excellent Communication soft skills (read, write & speak)<br /> <br /> <br /> Skillset <br /> Ability to perform On-Call Support during Off-Office hours (5:00 PM to 8:00 AM), Sat/Sun and Public Holiday in case of P1/P2 Ticket or any scheduled activity. (Overt...