Deskside & Remote IT Support Specialist

bid is seeking a motivated IT Support Deskside Specialist to join our IT team in Bern. You will provide hands-on technical support for hardware, software, and network issues, including Windows 10/11 and macOS endpoints.

Responsibilities include device provisioning, onboarding/offboarding, and managing user accounts via Active Directory, Azure AD, and Microsoft 365. Experience with ITSM tools and ITIL processes is essential for delivering high-quality support.