Department Head: Refunds,cash and Collections

We are looking for a motivated and experienced Department Head to oversee the day-to-day operations of the Refunds, Cash Administration and Collections functions. The successful candidate will be responsible for coordinating workflows, ensuring adherence to policies and procedures, maintaining service delivery standards, resolving operational challenges, and providing guidance and support to team members.

You will be working for a well-established company with strong values. In exchange for your services, you will receive a competitive compensation package. You will be joining an organisation that values employee development and rewards excellent performance.

Responsibilities

• Supervise and coordinate the daily activities of the Refunds, Cash Administration, and Collections teams.
• Monitor departmental performance and analyse operational statistics to ensure service delivery targets are achieved.
• Assist with the preparation, monit...