DENZA Sweden - Mobile Service Engineer

DENZA is expanding its premium aftersales capability across Europe. We are looking for a skilled and customer-focused Mobile Service Engineer to deliver high-quality technical support directly to our end customers in Sweden. The office is located in Solna but in this role you will be very mobile and travel across the country frequently. As Denza is a part of the larger BYD Company, there will also be support cases for BYD Sweden.

Key Responsibilities

1. On-site Technical Service: Deliver professional on-site diagnostics, repairs and maintenance for DENZA vehicles, ensuring timely and accurate resolution of technical issues.

2. Remote Troubleshooting: Provide remote technical support and guidance using OEM diagnostic tools and remote support platforms to resolve customer issues efficiently.

3. Issue Escalation & Coordination: Escalate com...