Dental Receptionist

Overview

Dental receptionists schedule, reschedule, or cancel patients’ dental appointments as required. They perform all administrative duties necessary to ensure that dental practice is running smoothly.

Responsibilities

• Greet and welcome patients and visitors in a professional and friendly manner.
• Answer, screen, and direct incoming phone calls appropriately.
• Schedule and confirm appointments.
• Guide visitors to the appropriate department or staff member.
• Maintain a clean, organized, and presentable reception area at all times.
• Handle patient inquiries in person, via phone, or email
• Maintain patient records and ensure accurate data entry
• Assist with billing, insurance coordination, or documentation (if required)

Qualifications

• Proven experience as a medical or dental receptionist.
• Strong communication and customer service skills.