Delivery Manager

Portfolio Management:

Manage and oversee the delivery of projects within the $10 million portfolio, ensuring alignment with business objectives and client expectations.
Monitor and control portfolio performance, including budget, timelines, and quality metrics.
Drive continuous improvement and optimize delivery processes across the portfolio.

Client Delivery:

Ensure high-quality delivery of services and solutions to clients, meeting or exceeding agreed-upon SLAs and KPIs.
Act as the primary point of contact for clients, addressing concerns and ensuring satisfaction.
Build and maintain strong client relationships to foster trust and long-term collaboration.

Stakeholder Management:

Engage and collaborate with internal and external stakeholders to align delivery strategies with organizational goals.
Facilitate regular communication and reporting to stakeholders, ensuring transparency and alignment.
Manage stakeholder expectati...