Delivery Manager Banking

12–18 years in QA/Testing, with 5–6+ years in delivery leadership, managing multi-account portfolios and testing engagements within BFS (Banking & Financial Services) domain.

Role & Responsibilities

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• Own end-to-end QEportfolio delivery for BFS accounts;
  act as the escalation point for quality and delivery issues.
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• Drive account growth and expansion through proposals, RFPs, estimations, and AI for QE service adoption within BFS clients.
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• Ensure high CSAT via strong stakeholder management and impactful demos.
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• Establish delivery governance across accounts (KPIs, risks, compliance, regulatory considerations, reviews).
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• Lead test improvement initiatives across coverage, efficiency, and quality metrics.
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• Drive adoption of AI-led QE, automation-first, and CI/CD practices across Agile/DevOps/DevSecOps.
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• Provide expertise across testing methodologies (integration, system, UAT...