Delivery Head

Greetings for the Day…!!!

We are looking for a Delivery Head for one of our esteemed clients in Bangalore having

experience into Property & Casualty Insurance,Brokerage,Contact Centers

International insurance markets primarily US, UK & Australia .

Exp: - 15+ years

Location: PAN India

Job Description:-

Role Overview

 10+ years of experience in large managed contact centre supporting international

insurance markets (primarily US, UK & Australia).

 Awareness of a blended, digital-first operating model across voice + chat + email +

messaging + portal/self-service,

 Must bring deep P&C insurance + brokerage domain expertise

 Key Knowledge required

1. Contact Centre Technology Leadership (Hands-on + Strategic) ...