Delivery Director (Monterrey)

DELIVERY DIRECTOR

Publication Date: Oct 3, 2024
Location: Monterrey, Nuevo León, MX

Responsibilities

• Customer Focus: Deeply understands client needs and ensures services are aligned to meet those needs.
• Financial acumen: clear understanding and alignment of service delivery items, their costs and corresponding revenue.
• Strategic Thinking: Aligns service delivery strategies with client business goals.
• Change Management: Capable of leading the team and clients through changes in processes, technologies, or organizational structures.
• Communication: Clearly and effectively communicates with clients and stakeholders at all levels.
• Performance Management: Sets clear performance expectations for the team and provides regular feedback.

Qualifications

• SDM Experience: + 7 years of experience as SDM on Large Integral Accounts in the areas of Infra Apps (Middleware / Database / Mai...