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Delivery Business Expert - Communications Platforms

ING España&Portugal

madrid, comunidad de madrid, Spain Full-time July 17, 2026
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Vacancy Description

Delivery Business Expert – Communications Platforms

We are looking for a Delivery Business Expert focused on delivery, to join our squad working on the Customer Communications Platform.

Your role and work environment

The role is focused on driving the end-to-end delivery of technical initiatives, working closely with IT to ensure solutions are correctly defined, built and delivered into production.

The squad focuses on tools and capabilities that enable customer communications (e.g. notifications, inbox, messaging and communication orchestration), so experience or interest in customer communications and journeys is highly valued.

You will be part of a multidisciplinary squad, collaborating with developers and stakeholders to continuously improve our platform and customer experience.

Your key responsibilities

  • Translate business needs into clear and actionable requirements, ready for development.
  • Create a...

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