Data Protection Engineer

Location: Battersea (and remote working)

Salary: 40-50k Benefits: Private Medical Insurance, Cycle-to-work scheme

Reports to: Service Desk Manager

Start Date: ASAP

Hours of work: Full time

Experience: 2-3 years Technical Support experience

Language: English (Required)

The Role

This is an exciting role to deliver highly engaged proactive support to our Backup as a Service customers. The role also includes a rotating duty to cover the first line to handle incoming calls and enquiries from customers and route them to the right technical specialists.

The Responsibilities

• You will be responsible for monitoring and assisting our customers with their online backup services, providing on-going pro-active and re-active support to customers.
• Help customers troubleshoot issues with their backup jobs; advise on backup best practices
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