Data centre facility Engineer

Manage day to day data centre service delivery with oversight on DC deliveries. Manage the service providers SLA in terms of service request. Monitoring of service level performance in accordance with contractual requirements. Analysis of data centre infrastructure components and capacity planning for future projects/growth.

Adhere to Client operation processes and procedure, aligned to the GEL group’s processes and standards (ITMP, ITSS, TSS etc). Take accountability in considering business and regulatory compliance regulatory compliance risks and takes appropriate steps to mitigate the risks. Maintain the awareness of industry trends on regulatory, compliance, emerging threats and technologies in order to understand the risk and better safeguard the company. Highlight any potential concerns/risks and proactively shares best risk management practices. Compliance to IT Work Processes. Maintain No. of IA Audits Rated Good & Satisfactory. Zero repeated audit findings and le...