Data Centre Customer Success Lead — SLA & Service

Nxera is looking for a Customer Success Manager in Singapore to serve as the primary interface between data centre operations and customers. The successful candidate will ensure exceptional service delivery and manage customer relationships while addressing service-related concerns effectively.

With a Bachelor's degree and at least 5 years of experience in a customer-facing role, applicants should possess strong communication skills and a technical understanding of data centre services. The role involves conducting service reviews, coordinating with internal teams, and ensuring compliance with industry regulations.