Data Center Field Support Engineer (L2) – Onsite Resolve

Dormont Manufacturing Co in Petaling Jaya, Malaysia, is seeking a Data Center Service Delivery Field Support Engineer (L2) to manage onsite technical support and ensure the delivery of high-quality service to clients. This role requires proactive resolution of technical incidents while maintaining compliance with Service Level Agreements.

The ideal candidate should have a Bachelor's degree in Information Technology, relevant certifications, and moderate experience in data center networking infrastructure. Successful candidates will demonstrate strong communication skills and a client-focused approach.