Vacancy Description
Job Title D365 Customer Engagement - Applications Specialist
Department Information Technology
Reporting to Manager, Business Applications
Employment Type Full-Time, Permanent
Vacancy Status This position is vacant.
Role Overview The D365 CE Applications Specialist is responsible for designing, configuring, developing, and supporting Microsoft Dynamics 365 Customer Engagement solutions to enhance business functionality across Sales, Customer Service, and Marketing, while maintaining strong alignment with business objectives. This role serves as Greenfield's primary technical resource and subject‑matter expert for the CE platform, owning end‑to‑end technical delivery, administration, and ongoing evolution of the CE environment. The role combines hands‑on development with platform ownership and solution leadership; depth in all areas is not required, but strong capability in most is expected. Greenfield operates in a 24/7 environment, and some...
Department Information Technology
Reporting to Manager, Business Applications
Employment Type Full-Time, Permanent
Vacancy Status This position is vacant.
Role Overview The D365 CE Applications Specialist is responsible for designing, configuring, developing, and supporting Microsoft Dynamics 365 Customer Engagement solutions to enhance business functionality across Sales, Customer Service, and Marketing, while maintaining strong alignment with business objectives. This role serves as Greenfield's primary technical resource and subject‑matter expert for the CE platform, owning end‑to‑end technical delivery, administration, and ongoing evolution of the CE environment. The role combines hands‑on development with platform ownership and solution leadership; depth in all areas is not required, but strong capability in most is expected. Greenfield operates in a 24/7 environment, and some...
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