Cybersecurity Service Delivery Analyst (Hybrid)

DEFEND Limited in New Zealand is seeking a Service Delivery Analyst to support our Managed Services team. You will help keep customers informed, drive service reporting, and follow up on issues in a modern SOC environment.

This is a great opportunity to learn cybersecurity operations, develop customer engagement skills, and contribute to continual service improvements. Collaborating with operations leads and across cross‑functional teams, you’ll translate customer needs into delivery activity,