CX Operations Leader for Shipping & Logistics Growth

APM Terminals in Ciudad de México is looking for an MGF Operations Manager to lead and manage customer experience teams. The role involves driving customer support, developing a capable CX organization, and ensuring operational excellence across all products.

The ideal candidate has 3-5 years of logistics experience and proven leadership skills to guide teams towards achieving a shared vision in a dynamic environment. A commitment to customer satisfaction and stakeholder management is essential.