Cx operations lead: drive performance & process

Unify CX is seeking an Operations Manager to oversee day-to-day operations in Ballito, South Africa. In this role, you will manage teams and ensure excellent service delivery while meeting performance targets.

The ideal candidate has at least 5 years of operations management experience in the BPO industry along with strong leadership skills. You will drive continuous improvement and client satisfaction through effective team management and strategic oversight. #J-18808-Ljbffr