CX Insights Architect: Elevate Customer Journeys

Contact Energy Ltd is seeking a CX Insights & Journey Analyst to enhance customer experiences through research and analytics. This role involves translating insights into actionable recommendations and working closely with teams in Wellington or Auckland.

The ideal candidate will have experience in customer insights and analytics, strong storytelling abilities, and confidence in various analytical tools. We offer flexible working arrangements, health insurance, learning opportunities, and a bonus for home setup.