CX Experience Lead — Data-Driven, Global Impact (Remote)

Jobgether is seeking a Customer Experience Manager based in New Zealand to elevate the end-to-end customer experience by turning feedback and operational data into meaningful improvements. You will work as a bridge between support, product, operations, and training teams to reduce friction and drive structured, data-informed solutions.

The role focuses on CX metrics, dashboards, and journey mapping to improve satisfaction, efficiency, and trust across a global digital marketplace.