CWR-Customer Service Rep I

Our client, a leading organization in the logistics and customer service industry, is seeking a CWR-Customer Service Rep I to join their team. As a CWR-Customer Service Rep I, you will be part of the Customer Support Department supporting the customer service operations. The ideal candidate will have strong communication skills, a proactive attitude, and the ability to work well under pressure, which will align successfully in the organization.

**Job Title:** CWR-Customer Service Rep I

**Location:** Logan Township, NJ

**Pay Range:**

**Shift:** Open availability for 8-hour shifts; Sunday will always be closed, but day off during the week could change if needed to support operations.

**What's the Job?**

+ Assist customers and business partners via telephone and email to ensure excellent service delivery
+ Handle customer complaints in a calm, professional manner to resolve issues effectively
+ Diagnose, assess, and resolve pr...