CWR-Customer Service Rep I

Our client, a leading organization in the logistics and customer service industry, is seeking a CWR-Customer Service Rep I to join their team. As a CWR-Customer Service Rep I, you will be part of the Customer Support Department supporting customer interactions and operational coordination. The ideal candidate will have excellent communication skills, a proactive attitude, and strong problem-solving abilities which will align successfully in the organization.

**Job Title:** CWR-Customer Service Rep I

**Location:** Bessemer, AL

**Pay Range:**

**Shift:** Sun, Mon, Tues, Wed, Thurs | 9:00am - 6:00pm

**What's the Job?**

+ Assist customers and business partners via telephone and email to ensure smooth communication and service delivery
+ Handle customer complaints in a calm, professional manner to resolve issues effectively
+ Diagnose, assess, and resolve problems or issues related to delivery and service requests
+ Monitor pr...