Vacancy Description
About the Company
Masterfoam Group has been processing flexible materials using technological diversity for 60 years. Based on flexible foams, cellular rubber and non-woven materials, we develop and manufacture customised products. Masterfoam produces in the Netherlands, Romania, Spain and Mexico and has a sales office in Germany. Masterfoam is an established partner of automotive suppliers, the packaging industry and general industry.
About the Role
For our Supply Chain Team, we are looking for: Customer Service Representative (CSR) On location: Masterfoam Flexsolutions Querétaro, Mex. Focal point for customers providing information about products, resolving complaints, processing orders/releases and ensuring customer satisfaction through professional and timely support.
Responsibilities
Process orders/releases, returns and cancellations Resolve customer complaints and provide appropriate solutions Respond to customer inquiries by phone, email, chats or in person Mainta...
Masterfoam Group has been processing flexible materials using technological diversity for 60 years. Based on flexible foams, cellular rubber and non-woven materials, we develop and manufacture customised products. Masterfoam produces in the Netherlands, Romania, Spain and Mexico and has a sales office in Germany. Masterfoam is an established partner of automotive suppliers, the packaging industry and general industry.
About the Role
For our Supply Chain Team, we are looking for: Customer Service Representative (CSR) On location: Masterfoam Flexsolutions Querétaro, Mex. Focal point for customers providing information about products, resolving complaints, processing orders/releases and ensuring customer satisfaction through professional and timely support.
Responsibilities
Process orders/releases, returns and cancellations Resolve customer complaints and provide appropriate solutions Respond to customer inquiries by phone, email, chats or in person Mainta...
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