Customer/Learner Insights Analyst - Digital Learning

CX & Insights Specialist - Digital Learning CX & Insights Specialist - Digital Learning Your Mission As a CX & Insights Specialist, your mission is to own, optimise, and scale the end-to-end customer (learner) experience across FourthRev's Career Accelerator programmes, using data, insight, and strategic thinking. Location: UK, Europe, South Africa Start Date: August 2025 Reports to: Manager of Student Success Position Level: Mid Positions available: 1 Your Mission As a CX & Insights Specialist, your mission is to own, optimise, and scale the end-to-end customer (learner) experience across FourthRev's Career Accelerator programmes, using data, insight, and strategic thinking. This role is perfect for someone who thrives at the intersection of customer experience, digital education, and operational excellence. You will use data to identify what drives learner satisfaction, progression, and outcomes and then design and implement scalable improvements to our systems, processes, and suppor...