Customer Training Professional - Traveling Rep

Customer Service
Full Time
Position Description
As a Customer Training Professional - Traveling Rep you will be traveling to our customers to assist them in making a smooth conversion to the Reynolds and Reynolds system. You will be tasked with providing in-person, on-site training and customer support throughout the process. Extensive travel is involved when you are not working from a home office (equipment supplied by Reynolds).

nPrimary Responsibilities:n- Virtual weeks (at home office) (15-25% of the time)n- Prepare for upcoming installations utilizing company equipment (15-30%)n- Communicate with internal groupsn- Assist with remote training or additional services as neededn- Administrative duties like submitting reports, and sending weekly updatesn- Travel to dealership sites individually and with a team (75-85% of the time)n- Meet with dealership management to understand their business needsn- Configure solutions and training based on business needsn- Provide traini...