Customer Technology Solutions Manager Luxury & Lifestyle

Strategic orientation​

• Accountable to implement the strategy aligned with each brands / regions​

• Definition and management of projects roadmap & rollout for hotels within his / her scope​

• Follow-up of projects, rollouts, and openings for hotels within his / her scope​

Global animation / Governance / Activities​

• Relationship Management with hotel owners and GMs​

• Represent Accor and negotiate with partners to reach a homogenous Tech and Guest technology environment​

• In charge of hotel animation by regular on-site visit and building strong relationship with owners & GMs​

• Responsible & working closely with Vender Management Office for quality of the service by managing local suppliers and SLAs​

• Deploy and Design new installations and solutions deployment by managing local vendors​

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