Vacancy Description
Job Description
Primary Functions
- Manages and supports IAM/OE Technical Support Calls and ensure resolution of the issue in a timely manner
- Ability to research, diagnos and troubleshoots and resolves the issues to the clients’ satisfaction
- Maintains detailed records of daily interactions with customers, installation activities, reported issues, and completed solutions along with any further actions required of management or stakeholder
Daily Operations
- Handles IAM, OE, ESItronic Calls & Emails
- ESItronic License Deployment
- ESItronic Remote Troubleshooting
- CDB Compliance (Real Time Documentation of Interactions)
- C4C Documentation (OE)
- XMS update, deployment
- OE Remote Troubleshooting
- Bosch Warranty System Processing
- Bosch Motorsports Inbound Support
- Bosch Warranty System Quality Monitoring <...
Ready to Apply?
अभी आवेदन करें
Submit your application for Customer & Technical Support Associate (Automotive) - Level 1 - Urgent Hiring! at Bosch Group
Apply for this Position