Customer Support Team Lead — Data-Driven Coaching & Growth

Dormont Manufacturing Co in Islamabad seeks a Team Lead to oversee email support operations. The role demands strong leadership to manage a team of 8-10 agents, focusing on performance and operational excellence.

Ideal candidates have 3-5 years in customer support leadership, coaching experience, and proficiency with data analysis and CRM tools. The position offers opportunities for growth and emphasizes accountability and collaboration in a diverse work environment.